FUEL AMERICA FRANCHISE, LLC
Effective date: August 11, 2026
Fuel America Franchise, LLC (also referred to as “Fuel America Franchising,” “Fuel America,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with fuelamericafranchise.com (the “Site”), our franchise-development activities, and related communications.
This Privacy Policy applies to information collected through the Site, franchise inquiry forms, digital advertising lead forms, email, telephone, text messaging, and other interactions concerning the Fuel America franchise opportunity. It does not apply to our consumer coffeehouse website, employee data, or franchisee operations that maintain their own privacy practices.
Fuel America Franchise, LLC will not share consumer mobile numbers, mobile opt-in data, or SMS consent with any third parties or affiliates for their own marketing or promotional purposes. This restriction does not apply to aggregators and service providers of text-messaging services that act on our behalf and may use the information only to provide those services. We will not sell or rent your personal information.
We may collect the following categories of information:
Contact and identifying information, including your name, email address, mobile or other telephone number, city, state, and mailing address if you provide it.
Franchise-interest and qualification information, including preferred market or territory, business or restaurant experience, investment timing, cash available, liquidity, net worth, financing plans, and other information you choose to provide while evaluating the opportunity.
Communications and relationship information, including inquiry source, form identifier, requested materials, meeting history, notes, emails, calls, text messages, and other interactions with our franchise-development team.
Website and device information, including Internet Protocol address, browser and device type, operating system, referring pages, pages viewed, approximate location, cookie or advertising identifiers, and interaction data.
Information from advertising, referral, or service partners, including information you submit through a social-media lead form or another franchise-opportunity platform.
Directly from you when you submit an inquiry, request an eBrochure, schedule a meeting, respond to a communication, or otherwise contact us.
Automatically through cookies, pixels, analytics tools, server logs, and similar technology when you use the Site.
From service providers, advertising platforms, referral sources, public sources, and other parties that help us identify or communicate with prospective franchise candidates.
Respond to inquiries and provide requested franchise information, resources, or materials.
Evaluate franchise interest and potential qualifications; manage the franchise-development pipeline; schedule calls, meetings, and next steps; and maintain business records.
Send informational, transactional, marketing, or promotional communications as permitted by law and consistent with the choices you make.
Operate, personalize, analyze, advertise, and improve the Site and our franchise-development efforts.
Protect the security and integrity of the Site, prevent fraud or misuse, enforce our terms, and comply with legal, regulatory, or franchise-disclosure obligations.
Support corporate transactions, professional advice, audits, and other legitimate business purposes.
If you separately opt in to receive text messages, we may send messages that match the category or categories you selected. Informational messages may include responses to your inquiry, requested information, scheduling, application or next-step updates, and related reminders. Marketing messages may include franchise-opportunity education, resources, invitations, reminders, and follow-up communications.
Message frequency varies. Message and data rates may apply. Reply STOP to any text message to opt out. Reply HELP for help, email franchising@fuelamerica.us, or call (860) 748-4835. Consent to receive text messages is not a condition of purchase or of submitting a franchise inquiry. Carriers are not liable for delayed or undelivered messages.
We may disclose information only as reasonably necessary for the purposes described in this Privacy Policy, including to:
Service providers that support our Site, hosting, forms, franchise marketing, CRM, email, calling, text messaging, analytics, advertising, data storage, security, and related operations. These providers may include TopFire Media, ClientTether, Twilio, and other vendors acting on our behalf.
Our affiliates and personnel who support Fuel America’s franchise-development activities, subject to the mobile-information restriction stated above.
Professional advisers, auditors, insurers, financing resources at your direction, government authorities, or other parties when reasonably necessary for advice, compliance, protection of rights, or legal process.
A buyer, successor, lender, or other participant in an actual or proposed merger, financing, reorganization, sale, or transfer of all or part of our business, subject to appropriate safeguards.
Other parties when you direct us to disclose the information or provide your consent.
We may use cookies, pixels, and similar technology to operate the Site, remember preferences, understand traffic and engagement, measure advertising, prevent fraud, and improve our marketing. These tools may include Google Analytics, Meta advertising tools, and comparable services. Those providers may collect or receive information about your browser, device, Site activity, and interactions with advertisements according to their own privacy practices.
You may be able to control cookies through your browser settings and choices offered by the applicable provider. Blocking some cookies may affect Site functionality. Where required, we will provide additional cookie choices or notices.
Text messages: Reply STOP to opt out and HELP for help.
Marketing emails: Use the unsubscribe link in a marketing email or contact us.
Access, correction, or deletion: Contact us using the information below. We will review and respond consistent with applicable law and our legal recordkeeping obligations.
Cookies and analytics: Use available browser or provider controls. A browser setting may not affect information previously collected.
We retain information for as long as reasonably necessary to respond to your inquiry, manage our franchise-development relationship, operate our business, maintain records, resolve disputes, enforce agreements, and comply with legal or regulatory obligations. Retention periods vary based on the nature of the information and the purpose for which it is maintained.
We use reasonable administrative, technical, and physical measures intended to protect personal information. No website, transmission, or storage system is completely secure, and we cannot guarantee absolute security.
The Site and the Fuel America franchise opportunity are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address the request.
The Site may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date. Your continued use of the Site after an update is subject to the revised policy.
Fuel America Franchise, LLC
77 Sterling Road
East Hartford, CT 06108
Email: franchising@fuelamerica.us
Phone: (860) 748-4835
